Quickly Log Engagements | Insight into Performace | Understand Deal Flow
Chat with Hubsy anywhere, anytime.
Ever forget to log a call or send an email with a client because you got too busy? You no longer need to login to HubSpot log every engagement with a customer. Take care of it on the fly and save time just by chatting with Hubsy on Slack, Facebook, or Alexa!
Need to know how many deals are assigned to a member of your sales team? How about the number of engagements they have completed over the past week? Maybe you just want to stir up some friendly competition by comparing members of your sales team. All can be done on the go!
We know its a huge pain to always have to go back into HubSpot to get the contact information for a client you are working with. Now you can simply talk to Hubsy and get the information you need!
Take a look at some of the following commands.
Sample - Get Contact Info
Sample - Number Of Tasks Logged
Sample - Create Contact
List of all the AWS / third party services we used to build Hubsy.
## Third Party
This is the service that allowed us to build the conversational piece of our bot. We gave it potential utterances that a person on a sales team would likely say.
Lambda is where the majority of Hubsy's magic happens. We run our NodeJS code that parses the users request, contacts the HubSpot API, and decides to either fulfill the initial request, or reach back to the user for more information.
We used Amazon's Alexa skill builder to build our skill and test it on an Echo Dot.
Our Lambda functions all log to CloudWatch so that it was easier for us to debug different pieces of our intents.
HubSpot was the CRM of choice to integrate our bot with because of its ease of use and popularity.
Using Terraform and writing our infrastructure as code allowed for faster development with Lambda and clean infrastructure management.
We used ESLint to ensure our code was always linted before each deploy and we were following proper development standards.
IAM profiles for our Lambda functions so that they only have access to the services they need.
Domain was purchased and where the DNS is.
Our Terraform config and website are stored in S3.
The CDN that fronts the S3 bucket containing the website.
Hubsy website SSL certificate.